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Author Cashback deals covered on Radio 4
Andrew Gabriel

2007-09-24, 7:33 am

BBC Radio 4 "You and Yours" just covered cashback deals.
The deals rely on a proportion of customers failing to
meet the rules and thus failing to get their cashback.
If too many people get their cashback, the retailer goes
bust (and then remaining customers get no cashback).

The mobile industry association wants these cashback deals
to cease, as they can only do harm to the image of the
industry. A number of retailers are resisting this though.
Orange or O2 (I forget which) say they've dropped a large
number of retailers in the last year due to complaints
about failing to pay cashbacks.

Advice was to avoid buying on the basis of cashback.
Only take a deal which you would still be happy with
if the cashback never pays out.

--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]
chuckles_the_scary_clown@budweiser.com

2007-09-24, 10:33 am

On Sep 24, 12:24 pm, and...@cucumber.demon.co.uk (Andrew Gabriel)
wrote:
> BBC Radio 4 "You and Yours" just covered cashback deals.
> The deals rely on a proportion of customers failing to
> meet the rules and thus failing to get their cashback.
> If too many people get their cashback, the retailer goes
> bust (and then remaining customers get no cashback).
>


Or, as one retailer appears ingeniously to have taken to doing, simply
not paying out any valid claim unless threatened with a FLBA.

DCA

2007-09-24, 10:33 pm

chuckles_the_scary_c
lown@budweiser.com wrote:
> On Sep 24, 12:24 pm, and...@cucumber.demon.co.uk (Andrew Gabriel)
> wrote:
>
>
> Or, as one retailer appears ingeniously to have taken to doing, simply
> not paying out any valid claim unless threatened with a FLBA.
>
>

Pick the right retailer and there is no problem
I am on my 6th phone so far - and no missed cheques yet.
chuckles_the_scary_clown@budweiser.com

2007-09-25, 4:33 am

On Sep 25, 12:25 am, DCA <dca860M...@yahooMAPS.co.uk> wrote:
>
> Pick the right retailer and there is no problem
> I am on my 6th phone so far - and no missed cheques yet


Oh I agree entirely.

I've used Mobileshop (a long time ago, I hasten to add), e2Save and
OSPS and they were all perfect.

The wife is currently using DialAPhone and they've been the best of
all...........crystal clear requirements as to what you need to send
and when you need to send it........and cheques received within a
couple of working days.

I've currently got into bed with Phones4U and am waiting on my first
claim.

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